β Returns Accepted Within 7 Days:
- We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, you may return it within 7 days from the date of delivery.
π« Sale Items:
- Please note that sale items are final and are not eligible for return. Make sure to review your order carefully before completing your purchase.
π Condition of Returned Items:
- Returned items must be in their original condition, unused, and with all tags attached. We reserve the right to deny a return if the items do not meet our criteria.
π How to Initiate a Return:
- To start the return process, please contact our customer service team at cs@suitneeds.comΒ within the 7-day window. Provide your order number and details about the items you wish to return.
π Return Shipping:
- Customers are responsible for the cost of return shipping, except in cases of damaged or defective items.
π§ Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging, and we will assist you in resolving the issue.
π Refund Process:
- Refunds will be issued once we receive and inspect the returned items. Please allow a few business days for the refund to be processed.
π§ Contact Us:
- If you have any questions about our return policy, feel free to reach out to our customer service team at cs@suitneeds.com
Thank you for shopping with us! ποΈ